Overview
hatstaq™ is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our website or services. By using our website or engaging our services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information
- Business name and details
- Form submissions including discovery worksheets and contact requests
- Communication preferences
We do not collect payment information directly — all billing is handled through secure third-party processors.
How We Use Your Information
We use collected information to:
- Respond to discovery submissions with proposed scopes of work
- Deliver and improve our services
- Send service-related communications
- Contact you about your account
We will not use your information for marketing purposes unrelated to hatstaq services without your explicit consent.
Data Storage and Security
Your data is transmitted securely and stored through our service providers (Make.com automation platform and Zoho Mail). We implement industry-standard security practices to protect your information from unauthorized access, disclosure, or loss.
We do not sell your personal information to third parties under any circumstances.
Cookies
Our website uses minimal cookies for basic functionality such as session management and navigation. We do not use tracking cookies, advertising pixels, or behavioral profiling tools. You may disable cookies in your browser settings without affecting core site functionality.
Third Party Services
Our website and services interact with the following third-party platforms as part of normal operations:
- Make.com (automation and data routing)
- Zoho Mail (email communications)
- Netlify (website hosting)
- Twilio (SMS communications where applicable)
Each of these providers maintains their own privacy policies. We are not responsible for the privacy practices of these third parties but select partners who meet reasonable data security standards.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us directly and we will respond within 14 business days.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will note the effective date at the top of the policy. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.