Overview
Hatstaq (operated by ATCP Enterprises, a Series LLC) provides AI-powered operational systems for small business owners. These terms govern your use of our website and services. By engaging hatstaq for services, you agree to be bound by these terms.
Services
Hatstaq provides subscription-based operational automation services including but not limited to: social media management, lead response systems, reputation management, scheduling automation, reporting dashboards, website services, and reactivation campaigns.
Services are delivered as described in the agreed-upon scope of work provided following your discovery worksheet submission. hatstaq reserves the right to modify service offerings with reasonable notice.
Payment Terms
All services require a one-time onboarding fee prior to build commencement. Monthly retainers are billed on a recurring basis beginning upon delivery of the completed build.
Individual hats require a 3-month minimum commitment. Preset staqs (department bundles) operate month-to-month after the onboarding period is complete. All fees are non-refundable once work has commenced.
Failure to remit payment within 14 days of the due date may result in suspension of services. hatstaq reserves the right to charge a late fee of 1.5% per month on overdue balances.
Intellectual Property
All systems, automations, and workflows built by hatstaq remain the intellectual property of hatstaq until full onboarding payment is received. Upon receipt of full payment, the client is granted a non-exclusive, non-transferable license to use the systems for their business operations.
hatstaq retains the right to use general methodologies, frameworks, and approaches developed during client engagements for future work, provided no confidential client information is disclosed.
Confidentiality
hatstaq agrees to keep all client business information confidential and will not share client data with third parties except as required to deliver the contracted services (e.g., platform integrations with Make.com, Twilio, or other specified tools).
This obligation of confidentiality survives the termination of services.
Limitation of Liability
hatstaq is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, business interruption, or loss of data.
Our total liability in connection with any claim arising under these terms is limited to the total amount paid by the client to hatstaq in the 30 days immediately preceding the claim.
Termination
Either party may terminate month-to-month services with 30 days written notice. Minimum commitment periods (where applicable) must be fulfilled in full before termination takes effect.
hatstaq reserves the right to terminate services immediately in the event of non-payment, breach of these terms, or conduct detrimental to hatstaq or its affiliates.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under these terms shall be resolved in the courts of Fort Bend County, Texas.